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The Yoga Bar

The Yoga Bar

Frequently Asked Questions

Frequently asked questions

Are you closed due to COVID-19?

Our studio doors are closed due to government advise regarding the spread of Coronavirus, and to keep our community safe during these times. However we will be streaming LIVE classes, via Zoom,

You can view the reduced LIVE schedule here

We will look at adding in more classes in the near future – stay tuned!

What are LIVE classes?

LIVE classes are streamed to you, live(!) via Zoom.

You book classes as per normal (via the website or MindBody app).

One hour before the class starts you will get sent a unique link (URL) and password, which will enable to you access the class.

How much do LIVE classes cost?

You can purchase LIVE class packs:
– Drop in LIVE £10
– 5 Class Pack LIVE £45
– 10 Class Pack LIVE £80

If you have a credits /class pack / membership with us, these were frozen from Wednesday 18th March, when we closed the studio due to COVID-19. 

Can I use my existing credits for LIVE classes?

In order to support us as a small business during this difficult time, we would ask you to consider whether you might hold off doing this until we re-open.  This would really help us out.

However, you can use your existing credits / class packs / membership to do so (please just email info@theyogabar.co.uk should you wish to use existing credits, and we can unfreeze them from your account). 

How do I join a LIVE class?

Once you have booked the class, your spot is reserved!

One hour before the class starts you will get sent a unique link (URL) and password, which will enable to you access the class, via your computer or mobile phone.

Join the Zoom class no earlier than 10 minutes before the class start time. You can paste the Zoom class link (URL) from the email described above into your web browser or by clicking “Join a Meeting” on the app on your phone.

What happens when I join a LIVE class?

Upon joining a LIVE class, you will be able to see and speak to the teacher, and other LIVE class guests on your computer / mobile phone. A digital gathering of sorts!

Upon class commencing, all students will be asked to mute their microphones. This will look different on each device but it should show clearly on the main Zoom screen.

You are also welcome to hide your own video but we recommend keeping it on for the complete LIVE experience.

 

What is Zoom?

Zoom is a FREE video conferencing tool. You can access this on your computer or laptop browser: https://zoom.us/download

You can also access Zoom via your mobile phone, by downloading the Zoom app: https://zoom.us/download

What if I’m new to yoga, pilates or barre?

We are honoured that you chose us for your first class! We recommend starting with one of our foundations classes (for yoga or pilates), but you are welcome to come to our all-level classes too.

What if I’m new to The Yoga Bar?

Welcome! Please arrive 15 minutes early to your first class and we can register you (unless you have already booked online) and show you around.

Do I need to bring any equipment?

We have everything you need at the studio, but you are welcome to bring your own mat if you prefer.

What do I wear?

Anything comfortable, which you can move and stretch in easily. Yoga classes are done in bare feet and no shoes are allowed. For Barre classes, sometimes these are done in bare feet, but it’s worth bringing normal socks (or ballet shoes/specialized barre socks which have extra grip on the bottom).

What can I bring into the studio?

We do not allow bags in classes, to allow enough space for everyone. We also do not allow mobile phones or electronic devices, as we want everyone to be able to switch-off from the outside world during their practice. We offer mason jars for water in the studio, to reduce the use of plastic. Feel free to bring an extra top/socks for if you get cold during sarvasana.

Are towels provided?

Towels are available for hire for £1 each.

What if I have injuries?

Make sure to tell us about any relevant health issues when you sign your client health questionnaire form and speak to the teacher at the start of a class so they can suggest modifications for you.

What if I’m pregnant?

If you are pregnant, we strongly advise that you check with your medical health professional to provide guidance around the type of physical exercise that is suitable for you. Generally, you should only practice yoga whilst pregnant, if you have an existing yoga practice and are past your first trimester (after the first 12 weeks).

If you are completely new to Yoga, we highly recommend attending our pregnancy yoga classes.

Some classes such as Power Yoga and Pilates are not suitable to Pre/Post Natal clients. If you are unsure, please give us a call and we can best advise.

How do I book a class?

All our classes can be booked in advance via MindBody. Click here to book online, or here to download the app.

Whilst you can pay with cash or card at reception (or phone to book), we recommend MindBody to avoid disappointment if a class is full.

What if I’m running late?

We all run late sometimes, but if you arrive more than 5 minutes late to a class, we will have to turn you away, as it is disruptive for the other students and the teacher. We will try to accommodate you for another class instead.

What is your cancellation/refund policy?

We do not offer refunds.  We have a 3-hour cancellation policy for classes (and 24-hours for 1:1s). Late cancellations and no-shows will be charged if you have a class pack/ drop-in.

We have a 24-hour cancellation policy for treatments and therapies.  Cancelling within 24-hours of your appointment, will incur 100% of the appointment investment.

If you request a treatment / therapy appointment date/time change within 24-hours of your appointment, we will do our best to accommodate, however the cancellation policy may apply.

If you don’t attend a pre-booked class or late cancel on three occasions in 30 days, whatever pricing option you are on, then you will be suspended from advanced booking for 7 days (whether by email, mindbody, phone or in the studio).

 

How old do I have to be to attend The Yoga Bar?

We allow 14-year olds to attend our classes, but they must be accompanied by a responsible adult. 16-year olds and above are able to attend alone.  For our teen yoga courses, these are open to those aged 12 and upwards.

Do you offer 1:1s?

Yes!  Please check out our “One to Ones” Pages under “Our Classes” for pricing and details.

 

My class pack is about to expire and I still have credits to use!

No worries.

We offer a one month pack extension for £10, which gives you some more time to use up your credits.

Please note, this can only be used once per class pack, and unfortunately we are unable to offer an further extensions.

Do you offer gift cards?

Yes!  Please check out “Our Pricing” page for more details and purchases.

 

Do you hire out your studios and other rooms?

Yes!  Please check out our “Venue Hire” page for more details

 

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